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[← Home](https://ppt-to-scorm.com/)LEGAL # Terms of service

Last reviewed: 2 May 2026.

## Services

We convert PowerPoint decks into SCORM packages per the tier you select in a signed quote. Scope, price and delivery date are fixed at quote acceptance. These terms apply to every engagement between LOST END FOUND LTD ("we", "us") and the client named on the quote ("you") unless we have signed a separate written agreement that overrides them.

## Quotes and acceptance

Quotes are valid for 30 days from the date of issue. A quote becomes a binding order when you confirm acceptance in writing (email is sufficient). Once accepted, scope, price and delivery date are fixed; changes are handled through a written change order.

## Revisions

One revision round is included per tier. Additional rounds are billed at £85 per hour.

## Free re-upload guarantee (Basic self-serve tier)

Every Basic-tier conversion purchased through [/convert](https://ppt-to-scorm.com/convert) includes one free re-upload within 14 days of delivery. If the SCORM package doesn't work in your LMS for any reason — even if the issue turns out to be on the LMS side — sign in to your dashboard, click "Request free re-upload" on the affected job, and we'll process a fresh conversion at no extra cost. No error log or proof is required. The guarantee covers a single re-conversion attempt per paid job; further work falls under the revisions policy above.

## Confidentiality

We treat every deck as confidential by default. NDAs on request at no extra cost.

## Payment

Payment terms are net 14 days from invoice, unless otherwise agreed in writing. Late payments accrue interest at the statutory rate under the Late Payment of Commercial Debts (Interest) Act 1998.

## Intellectual property

You retain all rights in the source materials you provide. On full payment of the relevant invoice, we grant you a perpetual, worldwide, non-exclusive licence to use the SCORM packages we deliver for your internal training purposes and onward distribution within your organisation and its customers. We retain ownership of any underlying tools, templates, or know-how we use to produce the deliverables. We may reference our work for you in anonymised case studies; tell us before signing if you would prefer we did not.

## Cancellation

You may cancel a confirmed order at any time. If you cancel before we have begun work, we will refund any deposit in full less reasonable administrative costs. If you cancel after work has started, you are liable for the proportion of the fee that reflects the work completed up to the point of cancellation.

## Liability

Our total liability for any engagement is limited to the fees paid for that engagement. We are not liable for indirect or consequential loss, including loss of profit, revenue, data, or goodwill. Nothing in these terms excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law.

## Force majeure

Neither party is liable for any delay or failure to perform caused by an event beyond its reasonable control, including failure of public infrastructure, cyber-attack, government action, fire, flood, or epidemic. The affected party will notify the other promptly and use reasonable efforts to resume performance.

## Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute arising from them.

## Changes to these terms

We may update these terms from time to time. The version that applies to your engagement is the version in force on the date your quote is accepted; later changes do not apply retrospectively without your agreement.